Follow these simple steps to request deletion of your personal data from our systems.
1
Compose an email to contactus@vivant360.netUse the subject line "Data Deletion Request" so our team can prioritise your message.
2
Include your identifying informationProvide your full name, the email address linked to your account, and optionally your profile Details so we can locate your data accurately.
3
Specify the data you want deletedMention whether you want all personal data removed, or a specific subset (e.g., login activity, profile info, usage analytics). If unsure, we will delete everything.
4
Await our confirmation emailYou will receive an acknowledgement within 2 business days and a final confirmation once deletion is complete.
Scope
What Data Will Be Deleted
Upon a verified deletion request, Vivant360 will permanently remove the following data associated with your account:
Profile & Identity InformationName, email address, profile picture, and any other personal identifiers collected.
Usage & Activity DataInteraction logs, session data, and preferences stored from your use of our services.
Communication RecordsAny messages or support tickets you have submitted through our platforms.
Certain data may be retained where required by applicable law (e.g. for accounting, fraud prevention, or legal obligations). We will notify you of any such retention in our confirmation email.
Timeline
Expected Processing Times
We are committed to processing your request promptly in accordance with applicable data protection regulations.
2
Business days to acknowledge your request
15
Days to complete deletion from active systems
30
Days for full removal including backups
Contact
Need Help?
If you have questions about our data practices, your rights, or the deletion process, please reach out to our Privacy Team at any time.